Singular State https://singular-state.com Advanced technical expertise for feasibility, prototyping and modernization. We build the working pilot and ramp up your team to take it forward. en-US Application outsourcing, managed services, and business-process outsourcing https://singular-state.com/articles/application-outsourcing-managed-services-and-business-process-outsourcing/ https://singular-state.com/articles/application-outsourcing-managed-services-and-business-process-outsourcing/ Mon, 07 Sep 2026 00:00:00 +0000 Distinguishing outsourced application work, operational services, and responsibility for an entire business process. Outsourcing can relocate key-person risk instead of resolving it https://singular-state.com/articles/outsourcing-can-relocate-key-person-risk-instead-of-resolving-it/ https://singular-state.com/articles/outsourcing-can-relocate-key-person-risk-instead-of-resolving-it/ Mon, 07 Sep 2026 00:00:00 +0000 How a supplier can absorb support work while critical knowledge remains concentrated in a single person. SaaS replacement or process outsourcing: where does responsibility sit? https://singular-state.com/articles/saas-replacement-or-process-outsourcing-where-does-responsibility-sit/ https://singular-state.com/articles/saas-replacement-or-process-outsourcing-where-does-responsibility-sit/ Mon, 07 Sep 2026 00:00:00 +0000 Comparing a hosted application with provider-executed business work through responsibilities, exceptions, and exit.