Application outsourcing, managed services, and business-process outsourcing
Distinguishing outsourced application work, operational services, and responsibility for an entire business process.
3 min read
Operations
Retain and govern: an explicit decision to keep a system
Governed retention preserves a useful system with accountable operation, evidence of recovery, and explicit triggers for reconsideration.
4 min read
Stabilization: reducing immediate operational risk
Stabilization addresses a named weakness in current operation. Isolation, recovery, and dependency repair reduce different risks and leave different constraints.
4 min read
What an unattended RPA bot depends on
The identities, sessions, selectors, and recovery rules behind unattended desktop automation.
3 min read